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  2. Refunds, Returns and Exchanges

Refunds, Returns and Exchanges

  • I bought a product that was later reduced in price. Can I get a refund on the difference?
  • I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
  • Are delivery costs refunded if I return my order?
  • How long does a refund take if I return my order to the warehouse?
  • Can I return purchases made in store to the warehouse?
  • Why is my order not eligible for return?
  • How can I exchange my order?
  • How can I return my online order?
  • What is your returns policy?
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