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Refunds, Returns and Exchanges

Articles in this section

I bought a product that was later reduced in price. Can I get a refund on the difference?
I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my order to the warehouse?
Can I return purchases made in store to the warehouse?
Why is my order not eligible for return?
How can I exchange my order?
How can I return my online order?
What is your returns policy?

How can I return my online order?

Customer Services

30 March 2024 19:46 Updated

You can return your order to our warehouse for a full refund within 30 days. Please use our Returns Portal.

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Related articles

What is your returns policy?
Are delivery costs refunded if I return my order?
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How can I exchange my order?
How long does a refund take if I return my order to the warehouse?

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Orders and Payments
Delivery and Tracking
Refunds Returns and Exchanges
Product
Promo Gift Cards and EGifts

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