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Refunds, Returns and Exchanges

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I bought a product that was later reduced in price. Can I get a refund on the difference?
I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my order to the warehouse?
Can I return purchases made in store to the warehouse?
Why is my order not eligible for return?
How can I exchange my order?
How can I return my online order?
What is your returns policy?

Why is my order not eligible for return?

Customer Services

30 March 2024 19:46 Updated

You may be unable to return your order if it has been more than 30 days since delivery.

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Related articles

How can I return my online order?
My tracking says my order has been delivered, however I haven't received it.
What is your returns policy?
Are delivery costs refunded if I return my order?
How can I exchange my order?

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Refunds Returns and Exchanges
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Promo Gift Cards and EGifts

Orders and Payments
Delivery and Tracking
Refunds Returns and Exchanges
Product
Promo Gift Cards and EGifts

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