I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 30 March 2024 19:46 Updated Once an order has been placed, the price is fixed and we're not able to refund the difference. Related articles How long does a refund take if I return my order to the warehouse? How can I return my online order? Why is my order not eligible for return? Are delivery costs refunded if I return my order? What is your returns policy?