I have a faulty product purchased in store Customer Services October 17, 2023 08:23 Updated Please return your item to the store you bought it from and bring your receipt. Our store colleagues will be happy to help. Related articles I have a faulty product but I can't find my receipt. What do I do? Do you offer a repair service? I have a faulty product that I bought online. My shoes are uncomfortable, can I return them? What is your returns policy?