I have a faulty product that I bought online. Customer Services 03 April 2024 09:09 Updated If your order is outside of the returns period, but within 6 months, please contact our Customer Care team. Related articles Do you offer a repair service? I forgot to apply my promotional code when placing my order, what can I do? My shoes are uncomfortable. Can I return them? Why does my code not work? How can I exchange my order?