I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 03 April 2024 09:12 Updated Once an order has been placed, the price is fixed and we're not able to refund the difference. Related articles Why is my order not eligible for return? How long does a refund take if I return my order to the warehouse? How can I return my online order? I have a faulty product that I bought online. How can I exchange my order?