I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 03 April 2024 08:42 Updated Once an order has been placed, the price is fixed and we're not able to refund the difference. Related articles Are delivery costs refunded if I return my order? How long does a refund take if I return my order to the warehouse? What is your returns policy? My shoes are uncomfortable. Can I return them? How can I return my online order?