I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 17 October 2023 06:57 Updated Unfortunately not. Once an item has been ordered, the price is fixed and we're not able to refund the difference. Related articles Are delivery costs refunded if I return my order? How can I return my online order? How long does a refund take if I return my product to store? What is your returns policy? How can I exchange my order?