What happens if I'm not in when my order arrives? Customer Services 10 October 2023 07:07 Updated You'll receive an update from the courier with further information about your delivery. Related articles My tracking says my order has been delivered, however I haven't received it. How do I track my order? Can I have my order redirected to a different address? Can I choose a specific day/time for my delivery? How long do I have to pick up my Collect From Store order?