I have a faulty product that I bought in store. Customer Services 10 October 2023 07:41 Updated Please return your item to the store you bought it from and bring your receipt. Our store colleagues will be happy to help. Related articles I have a faulty product but I can't find my receipt. What do I do? I have a faulty product that I bought online. Do you offer a repair service? My shoes are uncomfortable, can I return them? What is the returns policy?