What is the returns policy? Customer Services 10 October 2023 07:19 Updated You can return or exchange your product within 28 days (14 days for Sale items). Please see our full Returns Policy. Related articles How can I return my online order? My shoes are uncomfortable, can I return them? How can I return something I bought in store? Are delivery costs refunded if I return my order? How long does a refund take if I return my order to the warehouse?