I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 02 April 2024 11:51 Updated Once an order has been placed, the price is fixed and we're not able to refund the difference. Related articles How long does a refund take if I return my order to the warehouse? Are delivery costs refunded if I return my order? Can I return purchases made in store to the warehouse? Why is my order not eligible for return? I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?