Can I return purchases made in store to the warehouse? Customer Services 02 April 2024 12:12 Updated You can't return products purchased in store to the warehouse. Products must be returned to the store you purchased from. Related articles How can I return my online order? How can I exchange my order? Why is my order not eligible for return? What is your returns policy? I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?