What is your returns policy? Customer Services 02 April 2024 12:53 Updated You can return your product within 30 days. Please see our full Returns Policy. Related articles How can I return my online order? How long does a refund take if I return my order to the warehouse? Are delivery costs refunded if I return my order? How can I exchange my order? I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?