I bought a product that was later reduced in price. Can I get a refund on the difference? Customer Services 03 April 2024 07:12 Updated Once an order has been placed, the price is fixed and we're not able to refund the difference. Related articles How long does a refund take if I return my order to the warehouse? Are delivery costs refunded if I return my order? What is your returns policy? Can I return purchases made in store to the warehouse? How can I return my online order?