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Refunds, Returns and Exchanges

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I bought a product that was later reduced in price. Can I get a refund on the difference?
I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my order to the warehouse?
Can I return purchases made in store to the warehouse?
How can I exchange my order?
How can I return my online order?
What is your returns policy?

How can I return my online order?

Customer Services

03 April 2024 07:16 Updated

You can return your order to our warehouse for a full refund within 30 days. Please use our Returns Portal.

Have more questions? Submit a request

Related articles

What is your returns policy?
How long does a refund take if I return my order to the warehouse?
Are delivery costs refunded if I return my order?
How can I exchange my order?
Can I return purchases made in store to the warehouse?

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