What happens if I'm not in when my order arrives? Customer Services 03 April 2024 07:19 Updated You'll receive an update from the courier with further information about your delivery. Related articles My tracking says my order has been delivered, however I haven't received it. Can I have my order redirected to a different address? How do I track my order? I returned my order paid with Klarna, however Klarna are still advising I pay my installment. Is this right? Can I choose a specific day/time for my delivery?