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Refunds, Returns and Exchanges
Refunds, Returns and Exchanges

Articles in this section

How can I return my order if I paid with Klarna?
I have a Gift Card/eGift, can I return it for a refund?
I bought a product that was later reduced in price. Can I get a refund on the difference?
I returned my order paid with Klarna, however Klarna are still advising I pay my installment, is this right?
Are delivery costs refunded if I return my order?
How long does a refund take if I return my product to store?
How long does a refund take if I return my order to the warehouse?
Can I return purchases made in store by post?
Why is my order not eligible for return?
How can I exchange my order?

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How can I return my online order?

Customer Services

17 October 2023 08:52 Updated

You can return your order to our warehouse for a full refund within 60 days. Please use our Returns Portal.

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Related articles

What is the returns policy?
How can I exchange my order?
How long does a refund take if I return my product to store?
Are delivery costs refunded if I return my order?
I bought a product that was later reduced in price. Can I get a refund on the difference?

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