What happens if I'm not in when my order arrives? Customer Services 17 October 2023 08:49 Updated You'll receive an update from the courier with further information about your delivery. Related articles Can I cancel or amend my order once I have placed it? My tracking says my order has been delivered, however I haven't received it. Can I have my order redirected to a different address? Can I choose a specific day/time for my delivery? How do I track my order?