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What should I do if my payment is refused when placing an order?
Why has my order been cancelled?
I am missing an item from my order.
I've received the wrong product.
Can I cancel or amend my order once I have placed it?

I've received the wrong product.

Customer Services

30 March 2024 17:14 Updated

We’re sorry to hear you've received the wrong product. Please return your item free of charge using our Returns Portal.

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Orders and Payments
Delivery and Tracking
Refunds Returns and Exchanges
Product
Promo Gift Cards and EGifts

Orders and Payments
Delivery and Tracking
Refunds Returns and Exchanges
Product
Promo Gift Cards and EGifts

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